Privacy Policy

Last Updated: January 2026

SamEngee Family Hub (“we”, “our”, or “us”) is committed to protecting the personal data of our website visitors, subscribers, and customers. This Data Protection & Privacy Policy outlines the categories of data we collect, the purpose of collection, data storage and retention practices, third-party processor engagement, user rights, and security safeguards.

 1. Scope

This Policy applies to all data collected through: The SamEngeeFamilyHub website, Newsletter and event registration forms, our subscription, video services, online bookstores and digital product platforms.

 2. Data Collected

2.1 Website & Newsletter Collected Data: First name, last name, email address. Purpose: To provide  curriculum updates, newsletters, events, and service announcements.

2.2 Subscription Video Services & Bookstores. Collected Data: Full name, email, phone number, shipping address, billing address, payment information (via secure payment processors). Purpose: Order processing, content access, service delivery, customer support. Note: We do not collect sensitive personal data (e.g., political, religious, biometric, or ethnic data.

 3. Data Source

All data is provided voluntarily by the user through forms or transactions. We do not use independent agents or third-party intermediaries for data collection.

 4. Data Storage & Security

All data is stored on secure servers managed or contracted by SamEngee Family Hub. Payment data is encrypted and processed through PCI-DSS-compliant third-party gateways. GeoTrust encryption and SSL/TLS protocols are applied to protect transmission. Access is limited through strict internal access controls.

 5. Data Use & Retention

Data is used solely for the purposes explicitly disclosed at the point of collection. Browsing behavior is not tracked for marketing or profiling purposes. Personal data is retained only as long as required for service fulfillment or regulatory compliance (typically 1–2 years unless extended by consent). Users may request erasure of their personal data at any time.

 6. Data Sharing

We do not sell, rent, or share user data with unaffiliated third parties. Data may be shared only with the processors listed below under strict confidentiality and data processing agreements.

 7. Authorized Third-Party Processors

SamEngee Family Hub uses the following third-party services to process and protect your data: Stripe, PayPal, WorldPay, ApplePay – Encrypted payment processing, WooCommerce – E-commerce and order fulfillment, Memberspace – Subscription content access, Mailchimp – Email communication and newsletters, These providers comply with applicable data protection laws (e.g., GDPR, NDPR, CCPA where applicable).

 8. Cookies & Tracking

We use optional cookies for basic analytics and improving user experience. Cookies may include session data, language preferences, and visited pages. Users can control cookies settings via their browser. Consent is required before cookies are activated. We do not use cookies for behavioral advertising or allow pop-up ads from third parties.

 9. User Rights

Users have the following rights under applicable laws:

    • Access to personal data

    • Correction or update of inaccurate information

    • Deletion of data (“Right to be Forgotten”)

    • Objection to data processing

    • Withdrawal of consent

    • Data portability (where technically feasible)

 All requests can be submitted to contact @samengeefamilyhub.org and will be processed within 30       days.

 10. Data Transfers

Where personal data is transferred outside the originating jurisdiction, SamEngee Family Hub ensures that: Transfers are lawful under applicable data protection regulations. Adequate safeguards such as Standard Contractual Clauses (SCCs) are in place.

 11. Children’s Privacy

SamEngee Family Hub does not knowingly collect data from children under the age of 13 without parental consent. Any such data discovered will be deleted immediately.

 12. Policy Revisions

 This policy is reviewed periodically to ensure compliance with legal, technical, and organizational developments. Changes will be posted here with an updated effective date.

Data Protection Officer
Email: contact@samengeefamilyhub.org

Visited 28 times, 1 visit(s) today